Last updated: 2026-04
This privacy policy describes how Trotec Laser collects, uses and protects information when you interact with this website. It applies to the website you are currently visiting and does not supersede region-specific notices you may receive on signed contracts.
Where GDPR / UK GDPR applies, we process personal data on the basis of (a) your consent, (b) the need to respond to your pre-contractual request, or (c) our legitimate interest in operating the website and responding to your enquiry.
We share information internally within the Trodat-Trotec group and with authorised Trotec distributors / service partners in your region. We do not sell personal data to third parties. We use processors (hosting, email delivery, analytics) under data-processing agreements.
Depending on your jurisdiction, you may have rights to access, rectify, delete or restrict processing of your personal data, as well as data portability and the right to object. Requests can be sent through the Contact page.
Enquiry data is retained for the duration needed to support the sales / service lifecycle plus any legal retention period. Technical log data is retained for a shorter period consistent with security monitoring requirements.
Questions about this privacy policy or a data request? Please reach our data protection contact through the Contact page.